Frequently Asked Questions (FAQ’s)

1) What is a mental disorder?

Ans: Mental disorders are conditions that are described as clinically significant behavioural or psychological syndromes. They are characterized by:

  • Symptoms that are distressing
  • Impairment in one or more important areas of functioning.


2) What are some common mental disorders?

Ans: Common mental disorders include:


  1. Mood disorders, examples major depression and bipolar disorder.

  2. Schizophrenia and other psychotic disorders

  3. Anxiety disorders

  4. Cognitive disorders, examples delirium and dementia

  5. Substance related disorders


3) How can I contact the hospital / community mental health team?

Ans: The hospital may be contacted via telephone (928-1380-9), website or e-mail. The community mental health team may be contacted based on the Regional Health Authority which covers your area.



4) What are the opening and visiting hours of the hospital?

 Ans: The Emergency / Admission Room is open daily from 8:00 am – 10:00 pm. Outside of these hours, emergencies may be seen at the Kingston Public Hospital.

The visiting hours to the wards are from 10:00 am – 12:00 pm and 4:00 pm – 6:00 pm daily.


5) Can a patient be referred to Bellevue Hospital?

 Ans: Yes. A client may be referred from another hospital, clinic or private doctor.

6) Does Bellevue Hospital accept donations?

Ans: Yes. All donations, monetary and otherwise, must be directed to the Office of the Chief Executive Officer (CEO).



7) Do you provide emotional support for relatives?

 Ans: Yes. Family Support group meetings are held on the fourth Saturday of each month.



8) Is Bellevue Hospital still open?

Ans: YES!


9) Are family members allowed to take food or drink for the patients?


Ans: No.



10) What are some of the commonly used drugs at the hospital?


Ans: Commonly used drugs include:

  • Haloperidol (Haldol)

  • Trifluoperazine (Stelazine)

  • Chlorpromazine (Largactil / CPZ)

  • Benztropine (Cogentin)

  • Trihexyphenidyl (Artane)

  • Risperidone (Risperdal)

  • Quetiapine (Seroquel)

  • Lithium Carbonate (Li2CO3)

  • Valproic Acid (Depakene)


11) What are the phases of treatment?

 Ans: Acute Stabilization / Sub-acute Maintenance

12) What are the aims of treatment?


Ans: Treatment aims to:

  • reduce symptoms

  • improve functioning

  • prevent relapse

  • enhance the family and society’s ability to cope, and

  • reduce caregiver role strain


13) How long do patients stay at the facility after admission?

 Ans: A client’s stay is determined by their progress and their functioning level, but spans between two to six weeks on average.

14) Is Bellevue Hospital a nursing home?

Ans: No.


15) Is there a charge for admission at Bellevue?

 Ans: No. It is still a government-owned and operated institution that does not charge a user fee.


16) Are lab tests done for patients at Bellevue?

Ans: Routine blood work is done for all admissions; however, there are some tests that must be paid for by relatives such as Thyroid Function and Lithium level tests.



17) Can patients be admitted without their consent?

Ans: Yes. This is referred to as an involuntary admission and the Doctor has a right to do this if the patient is a danger to him/herself or others.


18) Is it possible for my child be diagnosed with a mental illness if a family member is diagnosed with one?

Ans: Yes. Some forms of mental illness are hereditary / familial and may be manifested or exacerbated by substance abuse or stress.



19) What are some of the services offered at Bellevue Hospital?

Ans: Services include psychiatry, general and psychiatric nursing care, pharmaceutical, nutritional, social, dental, psychological and rehabilitative services.


20) Do real nurses work at Bellevue?

 Ans: YES! The nurses at Bellevue are Registered Psychiatric Nurses and trained Enrolled Assistant Nurses levels 1 and 2.



21)  Where is Bellevue located?

 Ans: 16 1/2 Windward Road, Kingston 2.



22) Is there an age requirement for admission?

Ans: Yes. The client should be at least 18 years of age to be admitted to the facility. There is no upper age limit.